Exam 70-224 Installing, Configuring, and Administering Microsoft Exchange 2000 Server

A Study Guide by: www.CERTguide.com

Abstract

This Study Guide was compiled to help you focus you studies on the 70-224 Exam for Installing, Configuring and Administering Exchange 2000. This study Guide goes over the very basics of Installing, configuring and administering E2K.

Exam Information

Links and Resources

·         Microsoft Outlook with Exchange
Learn about the premier Exchange e-mail client, Microsoft Outlook, to better automate your business processes

·          Planning
Moving or upgrading to Exchange? Check here for the latest resources and helpful references

·         Features Overview
Find out about Microsoft Active Directory service integration, Microsoft Windows 2000 integration, enhanced Outlook Web Access, and more.

·         Trial Software
Download or order the Exchange 2000 120-day trial software and begin using its powerful features today.

·         Planning Your Implementation of Exchange
Follow the steps in this white paper to design a custom Exchange implementation.

·         Exchange Up-to-Date
Learn the steps to deployment in this series of articles developed from the real-world experience of early adopters.

·         Exchange 2000 Outlook Web Access
Significantly increase the scalability and functionality of Outlook Web Access with Exchange 2000 with the information in this white paper.

·         MS Exchange Homepage

·         Migration Tool and Resources CD

·         Exchange 2000 SP1

·         Exchange 2000 trial software

·         Exchange 5.5 SP4

·         Tips and Tricks

·         Exchange Resource Kits

·         Exchange 2000 Operations Guide

·         Product documentation

·         Exchange 2000 Upgrade Series

·         Microsoft Knowledge Base

·         News and Reviews

·         Newsgroups

·         MSDN Exchange Developer Center

·         TechNet Exchange Resources

·         Microsoft Mobile Information Server

·         Microsoft Outlook

·         Microsoft Press

Credit Toward Certification

When you pass this exam, you achieve Microsoft Certified Professional status. You also earn credit toward the following certifications:

• Core credit toward Microsoft Certified Systems Administrator on Microsoft Windows 2000 certification
• Elective credit toward Microsoft Certified Systems Engineer on Microsoft Windows 2000 certification
• Elective credit toward Microsoft Certified Systems Engineer on Microsoft Windows NT 4.0 certification

Preparation Tools

In addition to your hands-on experience working with the product, you may want to use the following tools and training to help you prepare for this exam:

Step-by-Step Guide to Preparing for a Microsoft Certified Professional Exam
The Step-by-Step Guide describes a concise, six-step approach to preparing for an MCP exam, and is also a compendium of MCP exam-preparation resources.

Microsoft Official Curriculum
The Microsoft Official Curriculum (MOC) consists of courses designed by Microsoft product groups that support the certification exam process. You can choose from instructor-led classroom training, self-paced training kits, and online training.

Microsoft Certified Professional Approved Study Guides
MCP Approved Study Guides are self-paced learning tools that are available in a variety of formats to match your learning style, including books, CD-ROMs, online content, and videos. These guides come in a wide range of prices to fit your budget.

Practice Tests
Practice tests offered by Microsoft Approved Practice Test Providers enable you to assess and receive feedback on your level of knowledge and exam-readiness prior to taking a certification exam. Although your score on a practice test doesn't necessarily indicate what your score will be on a certification exam, a practice test gives you the opportunity to answer questions that are similar to those on the certification exam and can help you identify your areas of greatest strength and weakness.

Audience Profile

Candidates for this exam operate in medium to very large computing environments that use Exchange 2000 Server, Windows 2000 Active Directory, and Internet Information Server (IIS). They have a minimum of one year’s experience administering Microsoft Exchange environments that have the following characteristics:

• Multiple physical locations
• Mixed client connection protocols such as POP3, IMAP4, MAPI, NNTP, and HTTP
• Internet messaging connectivity
• Connectivity to foreign mail systems

Skills Being Measured

This certification exam measures your ability to implement, administer, and troubleshoot information systems that incorporate Microsoft Exchange 2000 Server. Before taking the exam, you should be proficient in the job skills listed in the matrix below:

Installing and Upgrading Exchange 2000 Server

·         Install Exchange 2000 Server on a server computer.

·         Diagnose and resolve failed installations.

·         Upgrade or migrate to Exchange 2000 Server from Exchange Server 5.5.

·         Diagnose and resolve problems involving the upgrade process.

·         Manage coexistence with Exchange Server 5.5.

·         Maintain common user lists.

·         Maintain existing connectors.

·         Move users from Exchange Server 5.5 to Exchange 2000 Server.

·         Configure the Exchange 2000 Active Directory Connector to replicate directory information

·         Diagnose and resolve Exchange 2000 Active Directory Connector problems.

·         Perform client deployments. Clients include Microsoft Outlook 2000, Outlook Web Access, POP3, IMAP4, and IRC.

·         Configure Outlook Web Access.

·         Configure client access protocols.

Configuring Exchange 2000 Server

Types of servers include mailbox, public folder, gateway, virtual, Chat, and Instant Messaging

• Configure server objects for messaging and collaboration to support the assigned server role.
• Configure information store objects.
• Configure multiple storage groups for data partitioning.
• Configure multiple databases within a single storage group.
• Configure virtual servers to support Internet protocols.
• Configure Exchange 2000 Server information in the Windows 2000 Active Directory
• Configure Instant Messaging objects.
• Configure Chat objects.
• Create and manage administrative groups
• Configure separate Exchange 2000 Server resources for high-volume access.
• Resources include stores, logs, and separate RAID arrays.

·         Diagnose and resolve Exchange 2000 Server availability and performance problems.

• Diagnose and resolve server resource constraints. Resources include processor, memory, and hard disk.
• Diagnose and resolve server-specific performance problems.
• Configure Exchange 2000 Server for high security.
• Configure Exchange 2000 Server to issue v.3 certificates.
• Enable Digest authentication for Instant Messaging.
• Configure Certificate Trust Lists.
• Configure virtual servers to limit access through firewalls.
• Configure Key Management Service (KMS) to issue digital signatures.
• Create, configure, and manage a public folder solution.
• Configure the Active Directory object attributes of a public folder.
• Configure the store attributes of a public folder.
• Configure multiple public folder trees.
• Configure and manage system folders

Managing Recipient Objects

• Configure a user object for messaging.
• Configure a user object for e-mail.
• Configure a user object for Instant Messaging.
• Configure a user object for Chat.
• Manage user and information store association.
• Configure user information stores.
• Diagnose and resolve problems that involve user and information store placement
• Problems include security, performance, and disaster recovery
• Create and manage address lists.
• Create security groups.
• Create distribution groups.
• Diagnose and resolve Recipient Update Service problems

Monitoring and Managing Messaging Connectivity

• Manage and troubleshoot messaging connectivity
• Manage Exchange 2000 Server messaging connectivity.
• Manage connectivity to foreign mail systems. Connectivity types include X.400, SMTP, and Internet messaging connectivity.
• Diagnose and resolve routing problems.
• Diagnose and resolve problems reported by non-delivery report messages.
• Manage messaging queues for multiple protocols.
• Monitor link status.
• Monitor messages between Exchange 2000 Server computers.
• Monitor messages between Exchange 2000 systems and foreign systems.
• Configure and monitor client connectivity. Clients include Outlook 2000, Outlook Web Access, POP3, IMAP4, and IRC.
• Diagnose and resolve client connectivity problems. Problems include DNS structure, server publishing structure, DS Proxy/DS Access, address resolution, Instant Messaging clients, various connection protocols, and non-Windows 2000 environments.
• Manage public folder connectivity.
• Configure and monitor public folder replication
• Diagnose and resolve public folder replication problems.

Managing Exchange 2000 Server Growth

• Monitor services use. Services include messaging, Chat, public folder access, Instant Messaging, and calendaring.
• Monitor the Information Store service.
• Monitor server use by configuring server monitors.
• Monitor Instant Messaging by using System Monitor.
• Manage growth of public and private message store databases.

·         Manage growth of user population and message traffic.

·         Monitor the growth of client use. Clients include Outlook 2000, Outlook Web Access, POP3, IMAP4, and IRC.

·         Manage recipient and server policies.

·         Diagnose and resolve problems that involve recipient and server policies.

·         Optimize public folder and mailbox searching.

• Configure the public folder store or mailbox store for full-text indexing.
• Perform full-text indexing

Restoring System Functionality and User Data

• Apply a backup and restore plan.
• Diagnose and resolve backup and restore problems.
• Restore user data and System State data.
• Recover deleted mailboxes.
• Recover deleted items.
• Restore information stores
• Configure a server for disaster recovery. Configurations include circular logging, backup, and restore.
• Diagnose and resolve security problems that involve user keys.
  
  

Exchange 2000 Administration

This Study Guide was compiles to help point out major points about the product that are not only testable but crucial to you as an Admin to have mastered. Installing and configuring this product is a little more difficult than the 5.5 line. This product takes time to learn the basics and quite a while to master. Good Luck.

Exchange 2000 Fundamentals

Server Edition and Enterprise Edition

·         There are two versions of Exchange 2000 Server: a Server Edition and an Enterprise Edition

·         The following table lists features of the two versions:

·         Microsoft Exchange 2000 Server includes significant architectural and feature-oriented enhancements and changes

·         Remember that the planning for, installing, configuring, and maintaining Exchange requires a highly trained individual or team to take advantage of the enhancements and integrated functionality that Exchange and Microsoft Windows 2000 offer – this is NOT Exchange 5.5

Active Directory and E2K

·         Unlike earlier versions of Exchange (5.5 and below), Exchange 2000 Server does not include its own directory service

·         It is integrated with the directory in Windows 2000 (Active Directory)

·         When you try to install E2K, if you do not have an ADS system to snap into, you will not be able to install. This is actually neater, and easier to manage

·         Centralized administration

o        A separate directory for Exchange is no longer necessary, and administrators can administer Exchange and Windows 2000 Server at the same time with AD

o        The MMC or Microsoft Management Console makes E2K easier to manage with the use of Snap ins you can make an entire console with everything you need to manage AD and E2K at the same time, which is a VERY refreshing management situation from the 5.5 days

AD Basics

Scalable design   

o        From an administrative perspective, Active Directory is organized by organizational units, domains, trees, and forests

o        From a topological perspective, subnets and sites that cross administrative boundaries can be defined

o        The flexibility of this structure allows you to adapt Active Directory for any size organization or any configuration

o        When you install E2K, it will take awhile to extend the schema, and it integrates right into AD

·         AD Security   

o        Security is integrated with Active Directory through logon authentication and permissions for objects in the directory

o        With a single network logon, administrators can manage the organization of the directory and directory data throughout their network, and authorized users can access resources anywhere on the network

o        This functionality crosses over to E2K as well

·         Permissions   

o        Active Directory applies permissions directly to every object

o        Rather than cycling through Active Directory to check a user’s permissions for an object, the object contains the permissions information

o        Since AD replicates from site to site (**if you designed it right**) then traffic is also cut down

AD and E2K
 Flexible administrative model   

o        In earlier versions of Exchange, connectivity between Exchange servers defines sites, which determine message routing and the administrative model

o        With Exchange 2000 Server, connectivity and administration are no longer bound to each other. Instead, physical network topology determines message routing and the needs of their organization determine the administrative model – This is critical to remember. You have to remember that 5.5 and 2000 are very different in the way they work.

o        Administrators can use administrative groups and routing groups to create a flexible administrative model in Exchange:

§         Administrative groups define a collection of Exchange objects that share a common set of permissions

§         Routing groups define a collection of servers that communicate directly with one another

·         Users and mailboxes   

o        Administrators use Active Directory in Windows 2000 to create and modify users, mailboxes, security settings, distribution groups, and resources within an organization’s directory

o        This is done using an MMC snap-in called Active Directory Users and Computers

o        When you want to configure a Mailbox, you can do that right through the Users properties and when you create a new user, it will ask you for an email address and to configure the user for email usage.

Make sure you know the Setting up, making, configuring and management of the Mail options within the Active Directory Users and Computers MMC cold!

Messaging and E2K

·         Exchange 2000 Server uses Simple Mail Transfer Protocol (SMTP) as its primary messaging protocol. The SMTP service is part of Windows 2000 and is installed by default. When Exchange 2000 Server is installed, SMTP becomes a peer of X.400 and is extended with added features, such as advanced queuing, message tracking, and intelligent routing

·         SMTP virtual server   

o        Each Exchange server can host a number of SMTP virtual servers. Each virtual server has its own configuration information, such as bound IP addresses, port number, and authentication settings

o        You can use the Default Virtual Server that is configured by default when you first install E2k or you can make your own. Follow these steps:

1.      Open the E2K System Manager MMC and expand down to the protocols folder. When you find SMTP, right click the folder and select new SMTP virtual server…Name it and assign an address to it

2.      Make sure you right click the new SMTP Virtual server, go to properties and configure the Access control, authentication, relay restrictions and delivery. Be familiar with all these options.

o        To communicate with different domains, each requiring its own authentication levels or connection limits, you can customize the parameters on each of your virtual servers to meet the needs of remote domains – and you should be familiar with how to perform such configurations

·         Extensibility   

o        With Exchange 2000 Server, programmers can extend Exchange to provide features not already present, or they can customize existing features to meet their needs. When certain events occur, such as sending or receiving a message, custom programs are called. These programs can add a disclaimer to messages, rewrite SMTP addresses, check for specific files attached to messages, and archive messages

·         Connecting to other systems   

o        Exchange 2000 Server includes the tools necessary to coexist with another messaging system while you are migrating to Exchange.

o        Connectors are built into the system to make connections with, make sure you know how to set up a connector. You can set up the following by right clicking the connectors icon:

§         SMTP connector

§         TCP x.400 Connector

§         X25 X.400 Connector

o        We will walk through a simple one here which is very common: SMTP

§         Right Click the connectors icon in the System Manager and select to make a new connector

§         Make a new SMTP connector and it will appear under the connectors icon. You can name it anything you want.

§         Right click the Connector and select properties. You can see below that you have many things within to configure and administer. Make sure you are comfortable with creating and administering a connection via a dissimilar Mail system with E2K:

Internet Connectivity and Web Support

·         If your Windows 2000 Server infrastructure is configured to communicate with the Internet, you can send and receive e-mail over the Internet as soon as Exchange is installed.

·         Because SMTP is the default messaging protocol used by Exchange and is native to the Windows 2000 Server operating system, interacting with and connecting to the Internet is less of administrative burden than with earlier versions of Exchange.

·         Integration with Internet Information Services (IIS)   

o        Exchange provides a consistent administration model with Windows 2000 IIS. IIS allows access to the Exchange Information Store through:

§         Hypertext Transfer Protocol (HTTP)

§         Post Office Protocol version 3 (POP3)

§         Internet Message Access Protocol Version 4v1 (IMAP4)

§         Network News Transfer Protocol (NNTP)

o        IIS works with your Exchange messaging system seamlessly. If you are familiar with setting up a Web server through IIS, this familiar functionality is maintained in Exchange.

·         HTTP and WebDAV   

o        Distributed Authoring and Versioning (WebDAV) is an extension to the HTTP 1.1 protocol

o        It allows a client to perform file-system type operations on a remote server and provides what is needed for simple publishing

o        You can define a virtual root in the Exchange public folder store and then give users a URL so they can access documents there

o        This allows the Web to become an extension of your messaging system

·         Outlook Web Access (OWA)  

o        Outlook Web Access for Exchange 2000 Server provides users with access to e-mail, personal calendars, group scheduling, contacts, and collaboration applications by using a Web browser from ANYWHERE that Web access can be used. This is one of the hottest feature with any Email platform today

o        Outlook Web Access is redesigned to provide improved performance and a streamlined user interface that is consistent across multiple platforms

o        Drag-and-drop functionality, rich-text editing, and new right-click menu options provide an environment similar to the Microsoft Outlook client

·         Internet security   

o        In addition to the Internet security features that Windows 2000 Server offers, Exchange provides flexibility in how you configure Internet security to defend your messaging system from outside threats from the Internet

o        For example, anti-relay functionality allows an administrator to configure the virtual servers to prohibit outside entities from using your messaging system to route messages to other places

o        You can configure security on the SMTP Virtual server. Open the System Manager and scroll down to the SMTP Virtual Server. Right click the Icon and go to properties. When you open the properties, go to Delivery tab and select any of the security options you need to set up. Below you can see that I set up DNS lookups on the mail to make sure that my email server is not being SPAMMED to death….

Information Store

·         A number of enhancements have been made to the Information Store technology in Exchange 2000 Server.

·         Web Storage System   

o        The Microsoft Web Storage System is a storage platform that provides a single repository for managing multiple types of unstructured information within one infrastructure

o        The Web Storage System combines the features and functionality of the file system, the Web, and a collaboration server (such as Exchange) through a single URL addressable location for storing, accessing, and managing information and for building and running applications

o        The Exchange 2000 Information Store is the foundation of the Web Storage System platform

o        Know how to mount and dismount the IS and Move the database:

You need to be very comfortable with the maintenance of configuring stores as well as creating a full text index as seen above

·         Multimedia messages and unified Inbox

o        Exchange provides support for multimedia content types; for example, voice mail, sound bytes, and video clips and this allows users to access multimedia data quickly through file streaming interfaces

o        Instead of downloading an entire multimedia message to the client computer before the message is accessible to the user, Exchange 2000 Server allows the user to begin listening or watching the message immediately, while the rest of the message continues to load in the background

o        With multimedia support enabled in Outlook 2000 and Outlook Web Access with Microsoft Internet Explorer 5.0, users can click a button to add video and audio content to their messages

·         Multiple databases per server   

o        In earlier versions of Exchange, administrators can configure only one public database and one private database for each installation of Exchange

o        With Exchange 2000 Server, administrators can configure multiple databases for each server

o        What is the reason for this? Multiple databases per server can:

§         Significantly reduce backup and restore time for each database which will ultimately reduce system downtime

§         Increase server reliability because you can recover individual databases while leaving others online which equals high availability in times of crisis

·         Integrated full-text search   

(You can see an example of this from the Bitmap I placed above about the IS)

o        Integrated full-text search is a new feature that provides a significant increase in search performance.

o        When full-text indexing is enabled, searches take less time to complete in Outlook or any application that uses the Search API in the message body and message subject

o        Full-text indexing makes message attachments such as Microsoft Word and Microsoft PowerPoint files searchable

Real-Time Communication

·         Exchange 2000 Server meets the demand for real-time collaboration services by offering two different yet complementary real-time collaboration services

·         Instant Messaging   

o        Users can have private, one-to-one conversations and subscribe to each other’s presence information, which indicates a person’s online status. You use Instant Messaging the same way you now use the telephone, with the added advantage of knowing beforehand whether the person you want to contact is available

o        In addition, applications such as workflow engines can use the presence database so that intelligent routing decisions can be made

·         Chat Service  

o        Users can join live chat rooms or channels

o        An Exchange server can host several chat communities, each serving a different business organization or public interest

o        Chat communities are of particular benefit to ISPs that want to offer full-featured and secure chat services to subscribers

Custom Solution Development

·         You can customize templates provided with Exchange and write your own solutions using:

o        Collaboration Data Objects (CDO)

o        ActiveX Data Objects (ADO)

o        OLE DB, and other APIs

·         You can add event sinks that customize how Exchange processes messages and documents

·         You can develop custom solutions using scripting languages such as VB Script and JavaScript, and object-oriented languages such as Microsoft Visual Basic and Microsoft Visual C++

·         The following are some of the enhancements made to custom solution development capabilities in Exchange 2000 Server:

o        If you have existing solutions developed for Exchange 5.5 using CDO version 1.2.1 or Outlook Web Access, you can use these solutions without modifying them

o        In the Information Store, customizable events include documents and messages being added to folders, and messages being sent

o        You can register event sinks to customize the way the Information Store handles these events

o        In Outlook Web Access, you can create custom forms that the browser displays instead of the default Outlook Web Access forms, or you can create custom Active Server Pages (ASP) solutions

o        The SMTP and NNTP transports in Exchange allow you to create custom event sinks. These event sinks can modify any of the SMTP and NNTP protocol events, such as establishing a connection and posting a message.

Windows Clustering

·         Exchange 2000 Server makes it easy for you to cluster multiple Exchange servers

·         Using Cluster service, Exchange provides up to 4-way active/active clustering, enabling all of the computers in a cluster to actively process messaging requests until a failure occurs and triggers rollover recovery. Active / active means that you don’t have a passive node waiting for the active on to die, in active / active they work together and the ability to use all servers at all times reduces system costs while increasing reliability because dedicated failover-only servers are not needed

Installing and Configuring Exchange 2000

·         Before Installing Exchange

o        Before you can install Exchange 2000 Server, you must plan the functionality you need, set up Windows 2000 Server and related systems, and address system security and maintenance issues

o        Do not wing an E2K install without a plan if it is production environments as you will surly pay the price later. E2K is too big a product to not plan out

Installation Prerequisites

·         Note: These quick installation instructions require that this is the first and only messaging server in your organization. If you are upgrading from an earlier version of Exchange or if you have another messaging system, you need information that is more comprehensive

Things You MUST DO!

·         Before installing Exchange, you must:

o        Install Windows 2000 Server. Exchange must be installed in a domain that contains a Windows 2000 Server configured as a domain controller with a global catalog. To configure a Windows 2000 Server as a domain controller and global catalog, see the Windows 2000 documentation – basically check the network properties and see if it in fact a DC or not, if not, run DCPROMO and go for it. Make sure that you are familiar with AD before you go full speed with E2K as you will run into issues later

o        An important note to address when installing E2K is that during Windows 2000 Server Setup, you must install Network News Transfer Protocol (NNTP) Service

o        Run DNS resolution in your domain. Exchange uses DNS resolution for many of its basic functions. If DNS is not present on your system, Exchange Setup does not allow you to install the messaging and collaboration components

o        Configure Windows 2000 Server to communicate with the Internet:

§         Without Internet connectivity, Exchange can still send messages over a LAN, but it cannot send or receive mail from the Internet

§         If you have configured a firewall between your network and the Internet, you need to configure the firewall to allow communication with the Internet over port 25

·         Security Considerations

o        There are many security issues to consider when connecting to the Internet. You need to ensure that your system is safe from external attacks. Before installing Exchange, be sure you understand basic security for messaging, real-time collaboration, and Internet connectivity. This is important if your Internet connectivity plan includes a firewall or proxy server

·         Maintenance Considerations

o        You need to consider post-installation tasks and maintenance issues for the components you install

o        Regardless of which components you install, a maintenance schedule in addition to a backup and restore plan helps to protect your messaging system against power outages, natural disasters, and human error

o        Microsoft recommends that you have a backup and restore plan in place before you install Exchange

Installing Exchange

Installing Exchange

To install Exchange, you must log on to Windows 2000 Server with an account that is a member of the following Windows 2000 security groups:

• Domain Admins
• Enterprise Admins
• Schema Admins

To start Installation Wizard:

• Log on to the Windows 2000 Server on which you want to install Exchange. Insert the Exchange 2000 Server compact disc into your CD-ROM drive.
• On the Microsoft Exchange Server 2000 screen, click Setup, and then click Exchange Server Setup.
• On the Welcome screen, click Next.
• On the End User License Agreement screen, read the agreement. If you accept the terms, click I agree, and then click Next.
• On the Product Identification screen, enter the 25-digit CD key that is located on a sticker on the back of the product CD, and then click Next.

To choose Exchange components and complete installation:

• On the Component Selection screen, click the Action column next to the component that you want to install, and click Install.

This Screen is a Pain in the #@$. It may take you a few seconds to get the gist of how to work this dialog box, just make sure you don’t leave anything out.

• Important To add components in addition to those provided with Typical, click Typical, click Custom, and then select the components you want to install
• You must select Microsoft Exchange Messaging and Collaboration Services and Microsoft Exchange System Management.
• To change the drive for the installation, select Microsoft Exchange 2000,and then click Change Folder
• For information about available drives and available disk space, click Disk Information
• On the Licensing Agreement screen, read the licensing agreement
• To continue, click I Agree
• On the Installation Type screen, select Create a new Exchange Organization
• On the next Organization Name screen, type a name for your Exchange organization
• This will be the permanent organization name. You cannot change this name during subsequent installations (Think about this – this is why you needed the plan)
• On the Installation Summary screen, verify your information
• Setup now installs Exchange. A box appears after approximately 30 seconds that prompts you for verification to update the schema.
• Important When Exchange Setup updates the Active Directory schema, the additional fields for user accounts result in increased storage requirements for Active Directory. You cannot reverse the schema change and the update may require several hours if user accounts already exist in Active Directory. You read this right? It took me 40 Minutes to update the schema with 25 user accounts in it. Make sure you don’t plan your install or upgrade to kick off at like 4 PM on a Friday. You will be there for the entire weekend…
• On the completion screen, click Finish

Post-Installation Tasks

• After you install Exchange, you must do the following:

o        Delegate administrative permissions

o        Create mailboxes for users

o        Configure real-time collaboration services (optional).

o        Back up your system

Configuring Exchange 2000

The System Manager

·         This MMC is created after Installation and where you will be doing most of your Administration and configuration.

Make sure you MASTER this console for this exam…

Delegating Administrative Permissions

·         If you are the only administrator for your organization, you do not need to delegate Exchange-specific administration permissions

·         If you want to delegate specific administrative tasks, such as creating mailboxes to others in your organization, you can run Exchange Administration Delegation Wizard:

        You can see that there you can delegate the control of Exchange related tasks

Creating Mailboxes

·         When you create a user in Active Directory after installing System Manager, you can also create a mailbox for that user

·         Note You can run Exchange Setup on any computer running Windows 2000 Server in your domain and install System Manager without installing any other Exchange components

·         In the Active Directory Users and Computers snap-in, type the user's name and basic information. A screen appears with default mailbox information. To create a mailbox for the new user, select Create Exchange Mailbox

·         In order for users that existed in Active Directory before Exchange was installed to receive mail, you must add an Exchange mailbox to the user's account

To add a mailbox to an existing user account:

·         On the Start menu, point to Programs, point to Administrative tools, and then click Active Directory Users and Computers

·         Click the Users container

·         Right-click the user account you want to add an Exchange mailbox to, and click Exchange Tasks

·         A welcome screen appears. Click Next

·         Point to Available Tasks, and then click Create Mailbox

·         Type a different e-mail alias, if necessary

Instant Messaging

Use the following process to install and work with Instant Messaging Service:

·         Create a home server (This can be confusing as Hell, so I will quickly list how to do it)

Create a Home Server

o        Instant Messaging home servers host Instant Messaging user accounts and communicate directly with clients to send and deliver instant messages and presence information

To create a home server:

o        Start System Manager: On the Start menu, point to Programs, point to Microsoft Exchange, and then click System Manager

o        Navigate to the Protocols folder for the physical server on which you want to create the Instant Messaging home server

o        Right-click Instant Messaging (RVP), click New, and then click Instant

o        Messaging Virtual Server. This starts New Instant Messaging Virtual Server Wizard.

o        As you step through the wizard, provide the following information:

§         Display Name. The name displayed in System Manager

§         IIS Virtual Server. Use the Default Web Site provided by the Internet

§         Information Services snap-in, the default choice in the wizard

o        You must have one IIS virtual server for every Instant Messaging home server you create. If you need to install multiple virtual servers on the same machine (for example, if you are a hosting ISP), you must first create a new IIS virtual server for this purpose

o        DNS domain name should display the domain name to which the home server will respond. Use the default domain name.

o        If the home server also performs routing functions (a one-machine installation for a small business that has Instant Messaging connectivity to the Internet), change the default domain name to the Instant Messaging domain name (for example, im.microsoft.com). For other situations that require changing the domain name, you may need to first create a new IIS virtual server and specify the new domain name as the host header name of that virtual server

o        Select Allow this server to host user accounts, and then click Next

o        Click Finish to complete the wizard.

o        If the DNS domain name used in step 4 is not DNS-resolvable (if you created an IIS virtual server with a new domain name), you need to create the necessary DNS resource records, including a host address (A) record for the home server

·         Create user accounts and give users access to the service

·         Install the client software and log on to the Instant Messaging home server

Chat

If you install Chat Service, complete the following tasks:

·         Start System Manager

·         Open Chat Communities and create one or more channels (chat rooms) under the default chat community

·         Notify your users that the service is available and tell them how to download chat clients that you support

·         Provide them with the name of the Exchange server and TCP client port so that they can connect to the chat community and join channels

Backups

Practice backing up Exchange not only for the exam but in real life, as if you are an practicing admin, you definitely know the importance of this topic:

Backing Up Your System

·         After you install and configure Exchange, you must back up your server. If you install or configure additional Exchange components in the future, back up your system after installation is complete

·         It is important to establish and maintain a regular backup schedule. In addition, you must design a reliable disaster recovery plan and test it periodically

·         If you are running only one instance of Windows 2000 Server in your organization, print the Windows 2000 documentation that describes how to restore the domain controller so that it is available in the event of a disaster

·         Your disaster recovery plan should include printed documentation for all aspects of backing up and restoring your system (you will pray you have it when the disaster actually does happen…)

Backing Up Configuration Data

·         Because so much of the Exchange configuration information is stored in Active Directory, it is important that you back up Active Directory on a regular basis

·         This procedure describes how to back up System State using the Windows 2000 Server Backup program on a domain controller

·         When System State is backed up, the following information is included:

o        Registry

o        COM+ Class Registration database

o        System boot files

o        Active Directory services database

o        SYSVOL directory

To back up System State:

·         Click Start, point to Programs, point to Accessories, point to System Tools, and then click Backup (or type NTBACKUP at the CMD prompt)

·         Click the Backup tab and select System State

·         Windows 2000 backs up the System State data when you run the backup program.

·         Make sure you are familiar with all backup and administrative tasks regarding backing up Exchange and its components

Last notes:

This is not an impossible test, but somewhat difficult for the administrator who has never touched E2K and only knows 5.5. Yes, 5.5 experiences will definitely help you, but you need some stick time with E2K as it has more under the hood. Also, please use the links that I provided at the start of the guide as all the information you need to pass this exam and learn the product are contained in that documentation. Good luck…

Exchange 2000 Study Guide Created and Compiled by: Robert J. Shimonski

Copyright 2000 www.CERTguide.com